ORDER DELIVERY NOTICE
We ship within 24 hours after receiving your order
We are working extra hard to have your order delivered in a timely manner.
We appreciate your business and apologize for any inconvenience this may cause you.
United States: 7 -14 business days
Australia: 10 - 14 business days
United Kingdom: 7 - 14 business days
Europe: 3 - 14 business days
Hong Kong: 7- 14business days
Other: 10 - 14 business days
Free Standard Shipping on all orders.
We ship with USPS and UPS, you can check the logistics information on the official website of UPS.
Our best sellers shipped within the USA,we ship from our warehouse in Fremont, California.ETA usually takes 7-14 business days from the shipping date.
Sometimes from our overseas locations including, Singapore, India or Peru. We source from reliable vendors of the best quality from around the world
International shipping takes 7–14 days to arrive, although UPS does not guarantee delivery dates or times. Mail may travel to its destination by ground, air or a combination of both.
You are completely responsible for your all import duties, customs and local taxes designated by your country and region.
The grand total of your order as displayed at checkout does not include any additional duties required. The carrier will inform you of any additional duties if required.
UK - You may have to pay VAT, Customs Duty or Excise Duty on goods sent from outside the European Union (EU) before you can collect them. On average, UK will charge 12% of the value of your order.
Learn more: https://www.gov.uk/goods-sent-from-abroad
Canada - The threshold for bringing goods into Canada from the UK is $20
CAD - Any orders with a value above this amount will be charged import fees of approximately 5%-13%.
Learn more: https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html
Refusing to Pay Customs
If you choose to refuse the customs fee and the parcel is returned back to us, a shipping & handling fee may be deducted from your refund.
If you're still unsure of whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.
Tech-life-online-store is the operator of https://www.tech-life-online-store.com ("Website"). By placing an order through this website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Supported payment method
At present, we accept all major credit cards: MasterCard, Visa, American Express, and Discover, and PayPal., see the footer payment icon.
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for the shipping cost to the customer.
3.1 Return Due To Change Of Mind
Tech-life-online-store will happily accept returns due to change of mind as long as a request to return is received by us within 7 days of receipt of item and are returned to us in the original packaging, unused and in resellable condition. Return shipping will be paid at the customer's expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.
Tech-life-online-store will refund the value of the goods returned but will NOT refund the value of any shipping paid.
3.2 Warranty Returns
Tech-life-online-store will happily honor any valid warranty claims, provided a claim is submitted within 30 days of receipt of items.
Customers will be required to pre-pay the return shipping, however, we will reimburse you upon successful warranty claim.
Upon return receipt of items for a warranty claim, you can expect tech-life-online-store to process your warranty claim within 14 days.
Once the warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in-store credit
(c) a replacement item sent to you (if stock is available)
4. Delivery Terms
4.1 Transit Time in US
In general, domestic shipments are in transit for 7 - 14 days
4.2 Transit time Outside of US
Generally, orders shipped internationally are in transit for 10 - 14days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at the checkout.
4.3 Dispatch Time
Orders are usually dispatched within 1 business days of payment of the order. Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address
For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.5 P.O. Box Shipping
Tech-life-online-store will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
4.6 Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
4.7 Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.
4.8 Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
7. Duties & Taxes
7.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website.
7.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid
upon arrival in the destination country. This varies by country.
Tech-life-online-store encourages you to be aware of these potential costs before placing an
order with us.
If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to Tech-life-online-store at the customers the expense and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels are insured for loss and damage up to the value as stated by the courier.
9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
9.2 Process for parcel lost in transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
10. Customer service
For all customer service inquiries, please email us at email@example.com